Privacy Policy

Magnetic Hand Tool Store Australia Privacy Policy
Effective Date: 15/04/2025

Magnetic Hand Tool Store Australia is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Personal Information We Collect

We collect personal information necessary to provide our products and services, including:

  • Identifiers (such as your name, address, email, and phone number)
  • Payment details (credit card or PayPal information)
  • Order and transaction history
  • Account details (if you register an account)
  • Website usage data (such as IP address, browser type, time zone, cookies, and browsing history on our site)

How we collect information:

  • Directly from you when you make a purchase, register on the site, or contact us
  • Automatically via cookies and analytics services (for example, Google Analytics)

2. Use and Disclosure of Personal Information

We use your personal information to:

  • Process orders and deliver products to you
  • Communicate with you about your orders or enquiries
  • Send relevant product information, newsletters, and marketing (you may opt out at any time)
  • Improve our website and customer experience
  • Detect and prevent fraud and security issues

We may disclose your personal information to:

  • Service providers (such as payment processors, delivery companies, and IT providers)
  • Third-party platforms (such as Shopify and Google Analytics)
  • Regulatory authorities where required by law

Whenever possible, we ensure your data is stored and processed within Australia, although some third-party providers may store data overseas (including in the United States, Canada, or Europe).

3. Cookies and Online Data Collection

We use cookies and similar technologies to enhance your experience on our site, perform analytics, and deliver targeted advertising. You may disable cookies via your browser, but some site features may not function properly if you do.

4. Data Security

We take reasonable steps to protect your personal information against misuse, loss, unauthorised access, or disclosure, including:

  • Secure server environments
  • Encryption
  • Access controls

5. Access, Corrections, and Complaints

You may request access to the personal information we hold about you and request corrections if necessary.
To access or update your information, or if you have a privacy complaint, please contact us at [insert contact email/address].
We will respond to your request or complaint within a reasonable timeframe, in accordance with the Privacy Act.

6. Data Retention

We retain personal information as necessary for our business functions and as required by law. When personal information is no longer needed, we securely destroy or de-identify it.

7. Children

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions about this policy or wish to make a complaint about how we have handled your personal information, please contact using the online form on our Contact Us Page